Question 1

How long are your typical trips?

Accepted Answer

Most of our expeditions range from 10 days to 8 weeks depending on the destination, from Himalayan treks to high-altitude climbs.

Question 2

What type of adventures does Everest One offer?

Accepted Answer

We lead treks, expeditions, and peak climbs in Nepal, Africa, and South America including Everest Base Camp, Kilimanjaro, Ama Dablam, Mt Everest, Manaslu, and Aconcagua.

Question 3

How difficult are your treks and climbs?

Accepted Answer

Difficulty varies by trip. Some are moderate treks suitable for strong hikers, while others are advanced climbs requiring mountaineering experience.

Question 4

Do you only run small group trips?

Accepted Answer

Yes. We specialise in small, personalised teams, ensuring more attention, safety, and flexibility on the mountain.

Question 5

What is included in the trip cost?

Accepted Answer

Expedition leadership, Sherpa support, permits, accommodation on the trek or climb, meals on the mountain, and logistics including local flights.

Question 6

What is not included in the trip cost?

Accepted Answer

International flights, travel insurance, visas, personal equipment, and tips for local staff.

Question 7

Do you provide Sherpa and guide support?

Accepted Answer

Yes. Our trips are led by experienced leaders and world-class Sherpa guides, many with multiple 8,000 m summits.

Question 8

How much previous experience do I need?

Accepted Answer

It depends on the trip. Treks like Everest Base Camp require strong fitness, while technical climbs like Everest demand significant mountaineering experience.

Question 9

What is the average group size?

Accepted Answer

Groups are usually between 6 and 12 clients, with a high staff-to-client ratio for safety and support.

Question 10

Are there age limits for your expeditions?

Accepted Answer

Generally 14+ for trekking, with no upper limit if you are healthy, fit, and cleared by your doctor.

Question 11

Do you use local teams and staff?

Accepted Answer

Yes. We work closely with our trusted Sherpa family and local support teams, many of whom we have partnered with for years.

Question 12

How do I book onto a trip with Everest One?

Accepted Answer

Book online through our inquiry and booking forms, or contact us to discuss the best option. For 8,000 m peaks and Ama Dablam, we recommend speaking with us first.

Question 13

How far in advance should I book?

Accepted Answer

Book 6–12 months ahead to secure permits and flights. Late bookings may be accepted subject to availability.

Question 14

What level of fitness is required?

Accepted Answer

You should be in excellent physical condition. Regular endurance training, hiking, and strength work are strongly advised.

Question 15

How should I train and prepare?

Accepted Answer

We provide training guidelines tailored to your trip including cardio, strength, and long hikes with a pack.

Question 16

Do I need travel insurance?

Accepted Answer

Yes. Insurance must cover trekking or climbing, medical evacuation, and trip cancellation.

Question 17

What kind of gear do I need to bring?

Accepted Answer

You will need technical clothing and equipment suited to the environment. We supply detailed gear lists.

Question 18

Do you assist with equipment recommendations?

Accepted Answer

Yes. We guide what to buy, where to source it, and how to ensure your gear is expedition-ready.

Question 19

Are flights included in the expedition cost?

Accepted Answer

International flights are not included. We advise the best routes and connections to meet the group.

Question 20

What documents do I need?

Accepted Answer

A valid passport is essential. We provide guidance on visas and organise expedition permits.

Question 21

How do I pay my deposit and balance?

Accepted Answer

A deposit secures your place. The balance is due before departure. Pay via bank transfer or credit card.

Question 22

What happens after I submit my booking form?

Accepted Answer

You receive confirmation, a phone call or email as preferred, and ongoing support to prepare.

Question 23

Can I contact Everest One directly to discuss my trip?

Accepted Answer

Yes. Reach us anytime by email or phone to discuss your adventure.

Question 24

Do I need to have a medical check before joining?

Accepted Answer

We require a medical questionnaire and, for pre-existing conditions, clearance for high-altitude travel.

Question 25

Are there age or health restrictions?

Accepted Answer

Trips are open to healthy, fit adults. Some medical conditions may require additional clearance.

Question 26

How do you manage altitude sickness?

Accepted Answer

Staged acclimatisation, daily monitoring, and clear descent protocols if symptoms arise.

Question 27

What vaccinations do I need?

Accepted Answer

Consult your doctor or a travel clinic for up-to-date vaccination advice for your destination.

Question 28

What medical support is available on the expedition?

Accepted Answer

Leaders and Sherpa team are trained in high-altitude medicine and carry medical kits and oxygen when required.

Question 29

Are guides trained in wilderness medicine?

Accepted Answer

Yes. All leaders have advanced wilderness or expedition medicine training.

Question 30

Should I bring my own medications?

Accepted Answer

Yes. Bring personal prescriptions and a small supply of preferred common medications.

Question 31

How do you monitor client health on the mountain?

Accepted Answer

Regular checks including oxygen saturation and pulse rate to track acclimatisation.

Question 32

What if I need to turn back due to illness?

Accepted Answer

Your safety is the priority. We arrange descent support and coordinate care until you are stable.

Question 33

Do I need to provide a medical form?

Accepted Answer

Yes. A completed medical questionnaire is required before departure.

Question 34

Is emergency evacuation available?

Accepted Answer

Helicopter evacuation in Nepal and local rescue support in all regions we operate.

Question 35

How do you handle food allergies or dietary needs?

Accepted Answer

We cater for most dietary requirements with advance notice.

Question 36

What are the accommodations like?

Accepted Answer

You will stay in a mix of comfortable lodges and high-quality expedition camps, depending on the trip.

Question 37

What type of food is provided?

Accepted Answer

Nutritious, hearty meals prepared by our cooks and lodge staff, tailored to keep you fuelled at altitude.

Question 38

How much weight will I need to carry?

Accepted Answer

On treks, only a small daypack. On climbs, you may carry more, while porters, yaks, or helicopters handle the heavy loads.

Question 39

Do porters carry personal equipment?

Accepted Answer

Yes. Your main duffel bag is carried by our porter team or animals. You only carry daily essentials.

Question 40

Is clean drinking water provided?

Accepted Answer

Yes. We supply safe, treated water throughout the expedition.

Question 41

What communications are available?

Accepted Answer

Wi-Fi is available in villages and various locations during the trip. Satellite communication is carried on major climbs for safety.

Question 42

What is a typical day like on trek?

Accepted Answer

An early start, 4–7 hours of trekking, rest stops, meals, and time to enjoy the mountain environment. Mountaineering days can be longer, particularly during the summit push.

Question 43

How are rest days and acclimatisation days structured?

Accepted Answer

We build in active rest days to allow your body to adapt while exploring surrounding trails. We often climb higher and return to a lower camp to aid acclimatisation.

Question 44

What safety systems are in place on the mountain?

Accepted Answer

Experienced leadership, radios, fixed ropes where required, and oxygen on select climbs.

Question 45

How is the weather monitored for summit attempts?

Accepted Answer

We rely on specialist weather forecasters and make summit decisions based on the safest windows.

Question 46

What if my luggage is delayed or lost in transit?

Accepted Answer

We assist in Kathmandu, Moshi, or Mendoza to source or hire replacement gear if luggage is delayed.

Question 47

What happens if the trip is disrupted by weather or events?

Accepted Answer

We adapt itineraries where possible, always prioritising safety, and provide support with rescheduling.

FREQUENTLY ASKED QUESTIONS